Front Range Community College

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Off Campus Representative, ChromeBook, Flagstaff Academy, Work Study

at Front Range Community College

Posted: 11/20/2018
Job Reference #: 2096
Categories: Sales, Customer Service
Keywords:

Job Description

Tracking Code
1202047
Job Description

SELECTION PROCESS

Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes:

  • An eForm application
  • A copy of current class schedule
    • Please note that students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the OpenHire eForm application (Step 6).

All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report.

FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities.

NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.



GENERAL SUMMARY - Off Campus Representative, ChromeBook, Flagstaff Academy, Work Study

Job Duties include, but are not necessarily limited to:

  • Intake Chromebooks that need to be repaired
  • Identify Insurance Claims
    • Work with insurer to ship devices for repair
  • Identify Warranty Claims
    • Ship warranty claims to manufacturer
  • Identify In-house repairs
    • Repair Chromebooks
    • May include software and/or hardware repairs
  • Submit purchase requests to order parts
Required Skills
  • Must be a FRCC student enrolled in at least 6 credits for the current semester.
  • Organization: Keep detailed records and be able to manage a variety of tasks.
  • Analytical Skills: Some issues may not have an obvious solution. Identifying the source of the problem with minimal trial and error is essential.
  • Troubleshooting: Repair techs must be able to diagnose, repair and test computer problems as they arise.
  • Communication: Technician must communicate with staff and students.

INFORMATION

Front Range Community College, as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), has compiled a comprehensive Campus Security Report. This report includes information about crime statistics from the previous three years, campus security policies as well as prevention programs. Information pertaining to the Boulder County, Larimer and Westminster campuses as well as the Brighton Center are also made available in this report. Published annually, this report can be found on the Front Range Community College web site under campus locations or by following this link. http://www.frontrange.edu/About-Us/Campus-Locations/Campus-Security-Report.aspx . A paper copy is also available upon request by contacting the Public Safety Office at the Boulder County Campus, the Larimer Campus or the Westminster Campus.

Job Location
80501, Colorado, United States
Position Type
Part-Time